Terms of Service

These Terms of Service ("Terms") apply to your use of the website adi-doors.com (the "Website") and to the products and services offered by ADI Architectural Door Inc. ("ADI," "we," "us," or "our"), located at 401 Broadway #1504, New York, NY 10013. By using the Website, submitting an inquiry, or ordering from us, you agree to these Terms. If you do not agree, please do not use the Website or our services.

1. How These Terms Work With Your Contract

Most of our work is quoted and performed under a written proposal, purchase order, or contract for a specific project. If any signed project document conflicts with these Terms, the signed document controls for that project. These Terms fill in anything the project documents do not address.

2. Changes to These Terms

We may update these Terms from time to time. When we do, we will change the effective date at the top of this page. Changes apply from that date forward and do not change the terms of an order we have already accepted.

3. Eligibility

You must be at least 18 years old to use the Website or order from us. If you act on behalf of a company, contractor, owner, or other organization, you confirm that you are authorized to bind that organization to these Terms.

4. Our Products and Services

ADI supplies and installs commercial doors and frames, door hardware, access control systems, security and CCTV systems, and automatic door operators. We also provide estimating, budgeting, and project coordination for architectural door packages.

• Website information: Descriptions, photos, and specifications on the Website are for general information only. They are not an offer to sell, and actual products may differ in finish, model, or availability.
• Manufacturers: We are not the manufacturer of the products we supply. Product specifications, certifications, fire ratings, and lead times are set by each manufacturer and may change.
• Code compliance: We work to the drawings, door schedules, and hardware specifications provided to us. The project architect or engineer of record remains responsible for the design and for confirming that the specified products meet applicable building, fire, and accessibility codes.

5. Quotes and Pricing

• Written quotes: Pricing is only binding when provided in a written quote or proposal. Each quote states how long it is valid and what it includes and excludes.
• Price changes: Manufacturer price increases, material surcharges, or changes to quantities, specifications, or schedule after a quote is issued may change the price. We will tell you in writing before proceeding with any change.
• Taxes: Prices do not include sales or use tax unless the quote says so. Tax will be added where required unless you provide a valid exemption certificate before invoicing.

6. Orders and Payment

• Accepting orders: An order is accepted only when we confirm it in writing. We may decline an order, including where pricing or product information was listed in error.
• Deposits: Special-order and fabricated items may require a deposit before we release the order to the manufacturer.
• Payment terms: Payment is due as stated on your quote, contract, or invoice. Overdue balances may accrue interest at the rate stated on the invoice, not to exceed the maximum rate allowed under New York law.

7. Delivery, Site Conditions, and Installation

• Schedules: Delivery and installation dates are estimates based on manufacturer lead times and site readiness. We are not responsible for delays caused by manufacturers, carriers, or conditions outside our control.
• Site readiness: For installation work, you are responsible for providing safe access, a clear work area, secure storage for delivered materials, and openings that are framed, finished, and dimensioned as shown on the approved drawings.
• Field dimensions: Where we rely on dimensions provided by others, the party providing them is responsible for their accuracy.
• Inspection on delivery: Please inspect materials when they arrive and report visible damage, shortages, or incorrect items in writing within 5 business days. Concealed damage should be reported as soon as it is discovered.
• Risk of loss: Unless your contract says otherwise, risk of loss passes to you when materials are delivered to your site or to your carrier.

8. Cancellations, Changes, and Returns

• Special-order items: Fabricated, custom, and special-order products cannot be cancelled or returned once released to the manufacturer. You are responsible for their cost if the order is cancelled.
• Stock items: Returns of stock items require our written approval before shipping. Approved returns must be unused and in original packaging, and may be subject to manufacturer restocking charges.
• Change orders: Changes to scope, quantities, or specifications after an order is placed must be agreed in writing and may affect price and schedule.

9. Warranties

Products are covered only by the manufacturer's warranty, which we will pass through to you and help you claim. Any warranty on our installation workmanship applies only if it is stated in your written contract, and it does not cover damage from misuse, abuse, lack of maintenance, alterations by others, or normal wear.

Except for the warranties described above, the Website, products, and services are provided "as is," and ADI disclaims all other warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose, to the extent permitted by law.

10. Limitation of Liability

To the extent permitted by law, ADI will not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, delay damages, or loss of use, arising from the Website, our products, or our services. Our total liability for any claim relating to an order or project will not exceed the amount you paid ADI for that order or project.

11. Indemnification

You agree to indemnify and hold harmless ADI and its officers, employees, and agents from claims, losses, and expenses, including reasonable attorneys' fees, arising from your violation of these Terms, from inaccurate information or drawings you provide, or from your misuse of the Website.

12. Website Content and Trademarks

• The ADI Architectural Door Inc. name, logo, and Website content belong to ADI. You may not copy or reuse them without our written permission.
• Manufacturer and product names mentioned on the Website are trademarks of their respective owners. They are used only to identify products and do not imply endorsement.

13. Acceptable Use

You agree not to use the Website for any unlawful purpose, submit false or misleading information, attempt to gain unauthorized access to the Website or its hosting, upload malicious code, or use automated tools to collect content from the Website.

14. Inquiries and Communications

When you submit our contact form or email us, we use the information you provide to respond to your inquiry and to discuss your project. We will not send you marketing text messages unless you separately agree to receive them. See our Privacy Policy for how we handle your information.

15. Job Applications

Information you submit through our careers page must be truthful and complete. Submitting an application does not create an offer or a contract of employment. Employment with ADI is at-will unless a separate written agreement says otherwise.

16. Third-Party Services

The Website is hosted by GitHub Pages, and form submissions are delivered by FormSubmit. The Website may also link to manufacturer and other third-party sites. We are not responsible for the content or practices of those services, and your use of them is subject to their own terms.

17. Events Beyond Our Control

We are not responsible for delays or failures caused by events beyond our reasonable control, including manufacturer or supply chain delays, carrier delays, labor disputes, severe weather, utility outages, government orders, or public health emergencies.

18. Governing Law and Disputes

These Terms are governed by the laws of the State of New York, without regard to its conflict of law rules. If a dispute arises, both parties agree to first try to resolve it through good-faith discussion. If it cannot be resolved that way, it must be brought exclusively in the state or federal courts located in New York County, New York, and both parties consent to the jurisdiction of those courts.

19. General

• Severability: If any part of these Terms is found unenforceable, the rest remains in effect.
• No waiver: Our not enforcing a provision is not a waiver of our right to enforce it later.
• Entire agreement: These Terms, our Privacy Policy, and any signed project documents are the entire agreement between you and ADI on these subjects.

20. Contact Us

Questions about these Terms can be sent to:

ADI Architectural Door Inc.
401 Broadway #1504, New York, NY 10013
Email: adiarchitecturaldoorinc@gmail.com
Phone: (754) 444-1181